Privacy Policy

At <div>Riots, protecting your personal data is our priority.

When you use the plugin Remove Background (Privacy-First) (hereinafter the ”Plugin”), we are required to collect personal data about you.

The purpose of this policy is to inform you on how we process your personal data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the ”GDPR”).

1. Who is the data controller?

The data controller is DIV-RIOTS SAS, French simplified joint-stock company, registered with the Registry of Trade and Companies of Nanterre under the number 880 139 449 and whose head office is located at 14/30 rue de Mantes 92700 Colombes France (hereinafter “Us” or “We”).

We act as the data controller when you use our Plugin and create your own account.

We act as the data processor when you decide to create accounts for other users (e.g. your employees). For more information on this matter, please refer to our Terms & Conditions.

2. What personal data do we collect?

The term ‘personal data’ means data enable to identify a natural person directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We may collect the following personal data:

Identification and contact data (e.g. identification number, full name, email, and postal addresses, telephone number, your photo);
Login data (e.g. logs, IP address);
Economic and financial data (e.g. bank details);
Data related to your credit cards.

We inform you, when collecting your personal data, whether any of this data is mandatory or optional. Mandatory data is necessary for the provision of our services.

3. On what legal basis, for what purposes and for how long do you keep my personal data?

Purposes	Legal basis	Data retention period
To provide you with our services available on our Plugin (create and access to your account)	Performance of a contract to which you are party and/or taking steps at your request prior to entering into a contract.	When you have created your account: personal data is retained for the duration of your account plus 3 years after the deletion of your account. If your account is inactive for a period of 2 years, it will be deleted. When you have not created your account: your data is retained for 3 years for prospecting purposes. In addition, personal data may be archived for probationary purposes for a period of 5 years.
To perform operations related to contracts, invoices and customer relationship management	Performance of a contract to which you are party.	Personal data is retained for the duration of our business relationship, plus a period of 3 years from the termination of this relationship. In addition, the data relating to your transactions (with the exception of your banking data) is archived for probationary purposes for a period of 5 years. The data related to your credit card is retained by our payment service provider Stripe until full payment is received. The CVV2 (Card Verification Value), listed on your credit card details, will not be stored. The data relating to your credit cards may be retained in an intermediate archive for a period of thirteen (13) months following the date of debit, for probationary purposes in the event of a dispute on the transaction. This period may be extended to fifteen (15) months in order to take into account the possibility of using deferred debit cards.
To compile a database of customers and prospects	Our legitimate interest in developing and promoting our business.	For our clients: your personal data is retained for the duration of the business relationship plus a period of 3 years from the termination of this relationship. For our prospects: your personal data is retained for a period of 3 years starting from the last contact with us (e.g. communication, action). In addition, personal data may be archived for probationary purposes for a period of 5 years
To send newsletters, requests and direct marketing mailings	For our clients and our prospects B2B: our legitimate interest in developing and promoting our business. For our prospects B2C: your consent	Personal data is retained for a period of 3 years starting from the last contact with us (e.g. communication, action).
To answer your requests for information and other inquiries	Our legitime interest in responding to your inquiries.	Personal data is retained for the time needed to process your request and is deleted once the request has been processed.
To comply with our legal and regulatory obligations	Legal and regulatory obligations.	Invoices are archived for a period of 10 years. In addition, the data relating to your transactions (with the exception of your banking data) is archived for probationary purposes for a period of 5 years.
To process data subjects’ requests to exercise their rights	Legal and regulatory obligations.	If we ask you for a proof of identity: we only retain it for the time needed to verify your identity. Once the verification has been carried out, the proof is deleted. If you exercise your right to object to stop your data being used for direct marketing: we keep this information for 3 years.

4. Who are the recipients of my personal data?

The following will have access to your personal data:

The staff of our company;